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CineSend On Demand - Customer FAQ
What are the system requirements?
You can watch content on PCs running Windows 7+, and Intel-based Macs running OSX 10.12+. You can also watch films on Android tablets and phones using Chrome, and on iPhones and iPads using Safari.
What are the requirements for Windows computers?
Windows 7, Windows 8.1 or Windows 10
Supported browsers: Google Chrome, Firefox, Microsoft Edge, Opera. We recommend using the latest version of your browser. Internet Explorer is not supported.
What are the requirements for Mac computers?
Mac OSX 10.12 or later
Supported browsers: Google Chrome, Firefox, Safari, or Opera. We recommend using the latest version of your browser.
Can I watch content on my iPhone/iPad?
Yes, you can watch content using Safari on iOS 11.2 or later. Please note that you must have “Screen Mirroring” turned off for content to play, and you cannot use a lightning to HDMI adapter plugged into the device.
Can I watch content on my Android Device?
Yes, you can watch content using Chrome on Android 6.0 or later.
Can I Chromecast content?
You can Chromecast from a Chrome web browser on PC and Mac computers as well as Android devices by selecting the cast button () in the bottom right-hand side of the player.
Can I AirPlay to my AppleTV?
You can AirPlay from most browsers if you have Apple TV by selecting the AirPlay button () in the bottom right-hand side of the player.
What happens if I forget my password?
Use the password reset option on the login page to reset your password. You will need access to the e-mail address you use to log in.
Why does video playback stall or not play smoothly?
We use adaptive bitrate streaming which means the streaming quality will automatically adjust based on your internet speed. If your internet connection is poor or inconsistent you may experience problems during playback. If you’re on wifi, try moving closer to your router.
Why do I see a black screen if I am watching content with AirPay on my TV?
You likely have “Screen Mirroring” turned on in your device settings. Please turn off the screen mirroring setting and start AirPlay by selecting the AirPlay button () in the bottom right-hand side of the player.
Why do I see a black screen after the pre-roll if I am casting to Chromecast?
Some Chromecast versions cannot support transitions from one video to another. If this happens, turn off casting and re-start it once the film starts playing.
Events Search and Views Navigation
Thursday - Oct 28, 2021
Ongoing CDT
Green Roofs Cool the Planet
Event has passed
October 27, 2021 , 11:57 pm - October 28, 2021 , 12:00 am CDT
Event has passed
Green roofs don’t just look cool, they can also help cool the planet! They sequester carbon, clean the air, insulate buildings and even provide habitat for wildlife.
Watch on EarthxTV
Green roofs don’t just look cool, they can also help cool the planet! They sequester carbon, clean the air, insulate buildings and even provide habitat for wildlife.
Event Category: All TV Shows
12:00 am CDT
EarthxOceans – E1 – Professor Peter Mumby
Event has passed
October 28, 2021 , 12:00 am - 12:19 am CDT
Event has passed
- Professor Pete Mumby, Chief Scientist, Great Barrier Reef Foundation Watch on EarthxTV Event Categories: All TV Shows, Nature, Science, Special
12:19 am CDT
EarthxOceans – E3 – Erika Woolsey
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October 28, 2021 , 12:19 am - 12:37 am CDT
Event has passed
- Dr. Erika Woolsey, Marine Biologist, Technologist and National Geographic Explorer Watch on EarthxTV
– Dr. Erika Woolsey, Marine Biologist, Technologist and National Geographic Explorer
Event Categories: All TV Shows, Nature, Science, Special
12:37 am CDT
Conservation Hawks – CHROME
Event has passed
October 28, 2021 , 12:37 am - 12:49 am CDT
Event has passed
Watch on EarthxTV Event Category: All TV Shows
12:49 am CDT
Sea Walls – Cozumel Mexico
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October 28, 2021 , 12:49 am - 1:00 am CDT
Event has passed
Cozumel, Mexico hosted 20+ international and regional artists to paint with a purpose and give the oceans a voice via art and activism (ARTivism). Through this global collaboration, we can help save our the seas. Watch on EarthxTV
Cozumel, Mexico hosted 20+ international and regional artists to paint with a purpose and give the oceans a voice via art and activism (ARTivism). Through this global collaboration, we can help save our the seas.
Event Categories: All TV Shows, Documentary
1:00 am CDT
EarthxOceans – E2 – John Veron
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October 28, 2021 , 1:00 am - 1:25 am CDT
Event has passed
- Dr. John "Charlie" Veron, Former chief scientist at the Australian Institute of Marine Science, Coral Reef Researcher and Author, Corals of the World Watch on EarthxTV
– Dr. John “Charlie” Veron, Former chief scientist at the Australian Institute of Marine Science, Coral Reef Researcher and Author, Corals of the World
Event Categories: All TV Shows, Nature, Science, Special
1:25 am CDT
Can Coral Survive Climate Change
Event has passed
October 28, 2021 , 1:25 am - 1:30 am CDT
Event has passed
Learn how climate change will affect coral's survival. Watch on EarthxTV Event Category: All TV Shows
1:30 am CDT
Our Living Oceans – S1E3 – Ocean Health
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October 28, 2021 , 1:30 am - 1:53 am CDT
Event has passed
Climate change and ocean acidification are global problems that impact coral reefs everywhere. What can be done to safeguard reefs from these global impacts? Watch on EarthxTV
Climate change and ocean acidification are global problems that impact coral reefs everywhere. What can be done to safeguard reefs from these global impacts?
Event Categories: Adventure, All TV Shows, Animals, Documentary, Nature
1:53 am CDT
Sea Level Rise is Already Happening
Event has passed
October 28, 2021 , 1:53 am - 1:57 am CDT
Event has passed
Everyone’s always talking about sea level rise! Between dwindling glaciers & melting ice caps, what’s the worst we can expect for our shrinking shores? Watch us hop on the Climate Scientist Hotline to investigate & get our feet wet in the process. Watch on EarthxTV
Everyone’s always talking about sea level rise! Between dwindling glaciers & melting ice caps, what’s the worst we can expect for our shrinking shores? Watch us hop on the Climate Scientist Hotline to investigate & get our feet wet in the process.
Event Categories: All TV Shows, News
1:57 am CDT
Fossil Fuels Vs. Indigenous Communities
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October 28, 2021 , 1:57 am - 2:00 am CDT
Event has passed
The fossil fuel industry has a history of changing land agreements to gain access to oil while impoverishing Indigenous communities. The government has abandoned these same communities in the face of COVID-19 while giving the industry billions. Watch on EarthxTV
The fossil fuel industry has a history of changing land agreements to gain access to oil while impoverishing Indigenous communities. The government has abandoned these same communities in the face of COVID-19 while giving the industry billions.
Event Category: All TV Shows
2:00 am CDT
Our Living Oceans – S1E4 – Threats to Our Oceans
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October 28, 2021 , 2:00 am - 2:23 am CDT
Event has passed
Throughout the Expedition, the Living Oceans Foundation observed signs of declining ocean health, impacting coral reefs and coastal marine ecosystems. What are the biggest threats to our ocean, and what can be done to protect it? Watch on EarthxTV
Throughout the Expedition, the Living Oceans Foundation observed signs of declining ocean health, impacting coral reefs and coastal marine ecosystems. What are the biggest threats to our ocean, and what can be done to protect it?
Event Categories: Adventure, All TV Shows, Animals, Documentary, Nature
2:23 am CDT
Introducing Sea Walls
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October 28, 2021 , 2:23 am - 2:25 am CDT
Event has passed
Artists for Oceans is PangeaSeed Foundation’s groundbreaking ARTivism program that brings the message of ocean conservation to the world. It is a perfect synergy of art & activism, designed to educate & raise awareness of environmental issues. Watch on EarthxTV
Artists for Oceans is PangeaSeed Foundation’s groundbreaking ARTivism program that brings the message of ocean conservation to the world. It is a perfect synergy of art & activism, designed to educate & raise awareness of environmental issues.
Event Categories: All TV Shows, Documentary
2:25 am CDT
Make Your Lawn Green
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October 28, 2021 , 2:25 am - 2:30 am CDT
Event has passed
Mowing your lawn may make it look great, but it sure isn't great for the planet. Watch on EarthxTV Event Category: All TV Shows
2:30 am CDT
EarthxOceans – E1 – Rodney Fox and Andrew Fox
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October 28, 2021 , 2:30 am - 2:53 am CDT
Event has passed
- Rodney Fox, Shark Conservationist, Film Maker & Shark Attack Survivor, Rodney Fox Expeditions
- Andrew Fox, Shark Conservationist, Film Maker & Shark Attack Survivor, Rodney Fox Expeditions Watch on EarthxTV
– Rodney Fox, Shark Conservationist, Film Maker & Shark Attack Survivor, Rodney Fox Expeditions
– Andrew Fox, Shark Conservationist, Film Maker & Shark Attack Survivor, Rodney Fox Expeditions
Event Categories: All TV Shows, Nature, Science, Special
2:53 am CDT
Can Coral Survive Climate Change
Event has passed
October 28, 2021 , 2:53 am - 3:00 am CDT
Event has passed
Learn how climate change will affect coral's survival. Watch on EarthxTV Event Category: All TV Shows
3:00 am CDT
Film Talks – Entangled
Event has passed
Watch on EarthxTV Event Categories: Adventure, All TV Shows, Animals, Documentary, Educational, Nature, Science
3:23 am CDT
The Wind is Blowing
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October 28, 2021 , 3:23 am - 3:25 am CDT
Event has passed
The winds of change are blowing, and they're bringing clean energy, prosperity, and good jobs to the U.S. Here's how wind power can help us solve climate change. Watch on EarthxTV
The winds of change are blowing, and they’re bringing clean energy, prosperity, and good jobs to the U.S. Here’s how wind power can help us solve climate change.
Event Category: All TV Shows
3:25 am CDT
The Gulf of Mexico’s Dead Zone
Event has passed
October 28, 2021 , 3:25 am - 3:30 am CDT
Event has passed
The Gulf of Mexico's dead zone, explained Watch on EarthxTV Event Category: All TV Shows
3:30 am CDT
EarthxConservation – E1 – Marine Protection
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October 28, 2021 , 3:30 am - 3:56 am CDT
Event has passed
Speaker:
- Peter Knights Watch on EarthxTV Event Categories: All TV Shows, Nature, Special
3:56 am CDT
Why Diseases Like Coronavirus Are Becoming More Likely
Event has passed
October 28, 2021 , 3:56 am - 4:00 am CDT
Event has passed
Environmental destruction is making the next pandemic more likely. Sprawling cities, habitat loss, and climate change are a dangerous mix. Watch on EarthxTV
Environmental destruction is making the next pandemic more likely. Sprawling cities, habitat loss, and climate change are a dangerous mix.
Event Category: All TV Shows
4:00 am CDT
EarthxOceans – E2 – Dr. Robert Richmond
Event has passed
October 28, 2021 , 4:00 am - 4:22 am CDT
Event has passed
- Dr. Robert Richmond, Research Professor
- Director, Kewalo Marine Lab, University of Hawaii at Manoa Watch on EarthxTV
– Dr. Robert Richmond, Research Professor
– Director, Kewalo Marine Lab, University of Hawaii at Manoa
Event Categories: All TV Shows, Nature, Science, Special
4:22 am CDT
Sea Walls – Cozumel Mexico
Event has passed
October 28, 2021 , 4:22 am - 4:30 am CDT
Event has passed
Cozumel, Mexico hosted 20+ international and regional artists to paint with a purpose and give the oceans a voice via art and activism (ARTivism). Through this global collaboration, we can help save our the seas. Watch on EarthxTV
Cozumel, Mexico hosted 20+ international and regional artists to paint with a purpose and give the oceans a voice via art and activism (ARTivism). Through this global collaboration, we can help save our the seas.
Event Categories: All TV Shows, Documentary
4:30 am CDT
Film Talks – Eating Up Easter
Event has passed
October 28, 2021 , 4:30 am - 4:55 am CDT
Event has passed
A discussion with director, Sergio Mata'u Rapu about the film EATING UP EASTER. This film follows a modern indigenous community that has transformed under the effects of tourism, & how they are facing the consequences of their developing island. Watch on EarthxTV
A discussion with director, Sergio Mata’u Rapu about the film EATING UP EASTER. This film follows a modern indigenous community that has transformed under the effects of tourism, & how they are facing the consequences of their developing island.
Event Categories: Adventure, All TV Shows, Animals, Documentary, Educational, Nature, Science
4:55 am CDT
Who Lobbies for Climate Action?
Event has passed
October 28, 2021 , 4:55 am - 5:00 am CDT
Event has passed
Big oil, the coal industry, and other climate polluters all have well-paid lobbyists who shell out millions of dollars to protect their interests. So who’s lobbying the government to take climate action? Meet Citizens’ Climate Lobby (CCL). Watch on EarthxTV
Big oil, the coal industry, and other climate polluters all have well-paid lobbyists who shell out millions of dollars to protect their interests. So who’s lobbying the government to take climate action? Meet Citizens’ Climate Lobby (CCL).
Event Category: All TV Shows
5:00 am CDT
October 28, 2021 , 5:00 am - 6:00 am CDT
Event has passed
Host of Mission Unstoppable Danni Washington and NatGeo Explorer Erika Woolsey will take you on an AR/VR virtual dive and discuss how they inspire intersectional education opportunities for diverse youth through their creative work and upcoming podcast 21st Century Mermaids. Watch on EarthxTV
Host of Mission Unstoppable Danni Washington and NatGeo Explorer Erika Woolsey will take you on an AR/VR virtual dive and discuss how they inspire intersectional education opportunities for diverse youth through their creative work and upcoming podcast 21st Century Mermaids.
Event Categories: All TV Shows, Nature
6:00 am CDT
Kids in Conservation – S1E3 – Giraffe Collaring and DNA Collection
Event has passed
October 28, 2021 , 6:00 am - 6:24 am CDT
Event has passed
Brooke joins Julian Fennessy from Giraffe Conservation Foundation to go on a mission to learn about giraffe populations in Africa. She learns about the species and the threats they face while they capture them in order to fit them with GPS collars. Watch on EarthxTV
Brooke joins Julian Fennessy from Giraffe Conservation Foundation to go on a mission to learn about giraffe populations in Africa. She learns about the species and the threats they face while they capture them in order to fit them with GPS collars.
Event Categories: Adventure, All TV Shows, Animals, Children, Educational, Nature
6:24 am CDT
The Case for Wooden Skyscrapers
Event has passed
October 28, 2021 , 6:24 am - 6:30 am CDT
Event has passed
How much CO2 would a skyscraper save if a skyscraper was made of wood? Watch on EarthxTV Event Category: All TV Shows
6:30 am CDT
The Pen & The Planet – S1E4 – A Thirsty Land
Event has passed
October 28, 2021 , 6:30 am - 6:54 am CDT
Event has passed
This story puts a face on the struggle to master the resource, water. As the changing climate threatens the country with deeper droughts & more floods that put more people & property at risk, Texas has become a bellwether state for water debates. Watch on EarthxTV
This story puts a face on the struggle to master the resource, water. As the changing climate threatens the country with deeper droughts & more floods that put more people & property at risk, Texas has become a bellwether state for water debates.
Event Categories: All TV Shows, Educational, Nature, Science
6:54 am CDT
We’ve Spent 100 Years Growing a Tinderbox Across the West
Event has passed
October 28, 2021 , 6:54 am - 7:00 am CDT
Event has passed
In a world of out-of-control wildfires, it’s hard to imagine a “controlled burn.” But it’s a Native American practice that worked for thousands of years to keep forests healthy. Watch on EarthxTV
In a world of out-of-control wildfires, it’s hard to imagine a “controlled burn.” But it’s a Native American practice that worked for thousands of years to keep forests healthy.
Event Category: All TV Shows
7:00 am CDT
October 28, 2021 , 7:00 am - 7:23 am CDT
Event has passed
White-tailed deer are synonymous with America, yet very few people know & understand the lengths that are gone to, to manage the populations. Ivan joins the team, in South Dakota, as they capture & collar whitetail deer to study their survival rates. Watch on EarthxTV
White-tailed deer are synonymous with America, yet very few people know & understand the lengths that are gone to, to manage the populations. Ivan joins the team, in South Dakota, as they capture & collar whitetail deer to study their survival rates.
Event Categories: Action, Adventure, All TV Shows, Animals, Educational, Nature
7:23 am CDT
What’s It Like Being a Climate Scientist?
Event has passed
October 28, 2021 , 7:23 am - 7:29 am CDT
Event has passed
Katharine Hayhoe, Radley Horton, Michael Oppenheimer, and so many like them are working overtime trying to solve the biggest crisis of our time. We asked them to tell us more about this incredibly difficult job. Watch on EarthxTV
Katharine Hayhoe, Radley Horton, Michael Oppenheimer, and so many like them are working overtime trying to solve the biggest crisis of our time. We asked them to tell us more about this incredibly difficult job.
Event Category: All TV Shows
7:29 am CDT
Forces For Nature – S1E1 – Ben Lecomte
Event has passed
October 28, 2021 , 7:29 am - 7:53 am CDT
Event has passed
Ben Lecomte is no stranger to the ocean. Witness firsthand video, from his collection, as he makes a historic swim through the Great Pacific Garbage Patch exploring this large collection of marine trash floating between Japan and the United States. Watch on EarthxTV
Ben Lecomte is no stranger to the ocean. Witness firsthand video, from his collection, as he makes a historic swim through the Great Pacific Garbage Patch exploring this large collection of marine trash floating between Japan and the United States.
Event Categories: Adventure, All TV Shows, Documentary, Nature, Science
7:53 am CDT
Make a Difference on Climate Change
Event has passed
October 28, 2021 , 7:53 am - 8:00 am CDT
Event has passed
Join Princella and George at a CCL conference and lobby day on Capitol Hill. Princella is progressive and George is conservative. Their contrasting profiles emphasizes a message of working across the aisle and working together. Watch on EarthxTV
Join Princella and George at a CCL conference and lobby day on Capitol Hill. Princella is progressive and George is conservative. Their contrasting profiles emphasizes a message of working across the aisle and working together.
Event Category: All TV Shows
8:00 am CDT
Watch on EarthxTV 
8:22 am CDT
The Most Controversial Climate Solution, Explained
Event has passed
October 28, 2021 , 8:22 am - 8:27 am CDT
Event has passed
Is geoengineering a devil’s bargain of climate change? Watch on EarthxTV 